Policy Statement

Design Arc is committed to protecting the privacy and confidentiality of personal information about its employees, customers, business partners and other identifiable individuals. Design Arc’s policies, guidelines and actions support this commitment to protecting personal information. Each employee and stakeholders bears a personal responsibility for complying with this policy in the fulfilment of their responsibilities at Design Arc.


This policy sets the minimum standard and guides all Design Arc employees and agents even if local law is less restrictive. Supplemental policies and practices will be developed as needed to meet the local legal or departmental requirements. Supplemental policies and practices may provide for more strict or specific privacy and protection standards than are set forth in this Policy.

Purpose of Collecting and Use of Personal Information

Design Arc may from time to time process certain personal information from or about employees and third parties such as customers, business partners, vendors, service providers, suppliers, former employees and candidates for employment, including information recorded on various media as well as electronic data. Design Arc will use that personal information to provide customers, business partners, vendors, service partners and suppliers with information and services and to help Design Arc personnel better understand the needs and interests of these customers, business partners, vendors, service partners and suppliers. Specifically, Design Arc uses information to help complete a transaction or order, to facilitate communication, to market and sell products and services, to deliver products/services, to bill for purchased products/services, and to provide ongoing service and support. Occasionally Design Arc personnel may use personal Information to contact customers, business partners, vendors, service partners and suppliers to complete surveys that are used for marketing and quality assurance purposes. Design Arc may also share personal information with its business partners, vendors, service providers and suppliers to the extent needed to support the customers business needs. Suppliers are required to keep confidential personal information received from Design Arc and shall not use it for any purpose other than as originally intended or subsequently authorized or permitted. Design Arc also collects human resources data in connection with administration of its human resources programs and functions and for the purpose of communicating with its employees. These programs and functions may include compensation and benefit programs, employee development planning and review, performance appraisals, training, business travel expense and tuition reimbursement, identification cards, access to Design Arc facilities and computer networks, employee profiles, internal employee directories, human resource record keeping, and other employment related purposes. Design Arc also collects and uses personal information to consider candidates for employment opportunities within Design Arc. Human Resources Data may be shared with third party vendors and service providers for the purpose of enabling the vendor or service provider to provide service and/or support Design Arc in connection with these human resources programs and functions. Design Arc will not share human resources data with third parties for non-employment related purposes. Design Arc requires third parties receiving personal information to apply the same level of privacy protection as contained in this policy and as required by applicable law.


Roles and Responsibilities:

Responsibility for compliance with this policy rests with the heads of the individual functions, business units and departments together with any individual employees collecting, using or otherwise processing personal information. Business unit, function and department heads, in coordination with the legal department, are responsible for implementing further standards, guidelines and procedures that uphold this policy, and for assigning day-to-day responsibilities for privacy protection to specific personnel for enforcement and monitoring.


This policy is meant to be implemented in conjunction with supplementary data privacy policies specific to a region, country or department, if required. These supplementary data privacy policies will account for differences in data protection requirements by jurisdiction or function and will specify individual roles and responsibilities. Design Arc business units, functions or facilities will implement supplementary data privacy policies as required to be in compliance with applicable laws.


“Agent” means any third party that collects and/or uses personal information provided by Design Arc to perform tasks on behalf of and under the instructions of Design Arc. “Design Arc” is Design Arc UK Limited. and all of its subsidiaries and affiliates globally. “Human Resource Data” means Personal information concerning Design Arc employees or prospective employees. “Personal Information” is information or data about an “Identified” or “Identifiable” (see definition above) individual. It does not include information that is anonymous, aggregated or in circumstances where the individual is not readily identifiable. “Processing” or “Process” means any operation or set of operations which is performed on Personal Information or on sets of personal information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Log Data

We want to inform you that whatever you use our website, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (‘IP’) address, device name, operating system version, the configuration of the app when utilizing our website, the time and date of your use of the website, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This website does not use these ‘cookies’ explicitly. However, the app may use third party code and libraries that use ‘cookies’ to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this website.

Service Providers

We may engage third-party companies and individuals due to the following reasons: To facilitate our service; To provide the service on our behalf; To perform service-related services; or To assist us in analysing how our Service is used. We want to inform users of this service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Policy

These services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes To This Privacy Policy

Please note that this privacy policy may change from time to time. We will post any privacy policy changes on this page. You should routinely check our website for changes to our privacy policy. If we post an updated privacy policy on the Design Arc PLM app, by subsequently using the Design Arc website you agree to the terms of the updated privacy policy. If you don’t agree with the new privacy policy, please discontinue your access to our app or website.

Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or adapt or make derivative versions in any format, media and technologies. The app itself, and all the intellectual property rights, trade marks, copyright, derivative rights, underlying works, database rights and other intellectual property rights related to it, shall be owned by DESIGN ARC, in perpetuity and for the territory of entire universe. DESIGN ARC is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for. The Design Arc PLM app stores and processes personal data that you have provided to us, in order to provide our service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Design Arc PLM app won’t work properly or at all. You should be aware that there are certain things that Design Arc will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Design Arc cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app. Along the same lines, Design Arc cannot always take responsibility for the way you use the app. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the service, Design Arc cannot accept responsibility. With respect to Design Arc’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Design Arc accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. At some point, we may wish to update the app. The app is currently available on iOS – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Design Arc does not promise that it will always update the app so that it is relevant to you and/or works with the iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.